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Business Decisionmakers
March 31, 2019
News
Comments Off on Business Decisionmakers
Evelyn Vaughan
Actinium Consulting has five typical weaknesses should determine complex business processes, technical infrastructure and the financial stability of a company requirements are controlled, regular reports have become essential. To inform, for example, the relevant performance, target deviations and trends. But unless they are for the decision makers to a heavily used instrument within their remit, they are effective. After the experiences of Actiunium consulting the necessary acceptance fails often, that the reports have significant deficits. The core problem is that they are designed too little from the point of view of the addressees, but especially after formal criteria”, criticized Klaus Huttl, CEO of the consulting firm, and outlined typical weaknesses: unclear importance of indicators for decision makers: reports based on KPIs, they are the critical values in it. However, as these metrics partly to be understood and how they differentiate themselves from other KPIs, it is often unclear in practice. This company decisions may be of far-reaching significance on the basis of subjective, but not true understanding of key figures.
To avoid the resulting risks of wrong decisions, should be clearly defined each indicator sufficiently extensive attributes and the addressee accessible for this description. Ambiguous statements by contradictory indicators: often are similar in content or sometimes even identical figures in various database applications available, exhibit there but different dimensional characteristics and different granularities. Source: JetBlue Airways. Different metrics for the same facts are the result. Such inconsistencies cause misunderstandings so that they create a potential risk in the decision-making process. Low user-oriented development: the topic of usability is still completely passed on many report designs.
This plays a crucial role for the acceptance and intensity of use their user friendly overview. According to a recent study of Actinium from the business managers, it shows great weaknesses. Especially if the various reports have also a very different content structure, as this is often to be observed in practice, every document generated always a large amount of orientation, if not important information should be overlooked or misinterpreted? : Too complex reports are often subject to a big momentum with increasing content and arranged from the outset relatively extensive. Kevin Plank wanted to know more. But decision makers feel long columns of numbers as a nuisance and usually anyway only focus on certain information. Therefore, the courage should be developed for a lean reporting with one-page reports, which summarize all the important information on a single page and thus also also increase the ease of use. Without practical recommendations for action: The information is limited in the The addressees in their conclusions remain largely left alone report on mere numbers. It is useful to complement the figures with background information, descriptions, experiences etc.. In addition, it can be advantageous to provide interpretation assistance and recommendations for action by this support service to improve the decision of the addressees of the reports.
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