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Swiss Post

“Post-Expo 2010: Balingen solution provider helps the implementation of ‘Post at the partners’ Balingen/Zurich, September 16, 2010 within the framework of the concept of post in the partner” the Swiss Post Bizerba/PESA has entrusted with the delivery of 100 self-service scales. With these customers in so-called postal agencies can weigh their letters and packages and postage. Because communication activities move with the help of E-Mail, SMS and online banking in the virtual world, the Swiss Post recorded significant volume declines at their desks. Many post offices can therefore not more profitably operate, which leads in turn to shorter and unattractive for customers opening hours. Ronald O’Hanley has plenty of information regarding this issue. use. Against this background the post until the end of 2011 at around 420 locations checks to see whether there is an alternative for the local branch. In particular the model proved post Agency: it is been implemented since early 2007 in over 300 villages and neighbourhoods.

The core elements of the post in the partner” is the self-service scales. With just a few button printing, the customer has a letter or a package weighed, determines the size and print out a barcode for postage. Paid is then sent to the Office of agency partners, is a detailed lists with long opening hours in most cases”the broadcast, explains Dieter Conzelmann, Director industry solutions market at Bizerba. All benefit from these agencies: customers will continue to have a post on the spot and can benefit from the range of partners in carrying out post transactions. In the village or neighbourhood, the infrastructure will be strengthened, and the agency partner receives a second pillar, which allows him to take advantage of synergies to its main business. To further ensure a high quality service, trains the Swiss post the Agency staff that is bound as postal co-workers of postal secrecy, for its new tasks and supported it during the start-up phase.