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Kundenservice Gmb

Hall, reported CEO of almato GmbH. these growing demands, but can only be fulfilled if efficient systems are used to measure the quality of service and the coaching of staff. With Click2Coach RWE Kundenservice GmbH decided for a solution, which allows that the company and its service providers.” After the successful pilot phase in productive operation, RWE Kundenservice GmbH now gradually introduces the quality monitoring solution of almato GmbH with their service providers. With the system the quality analysis of customer contacts in addition to phone calls can include also such as eMails and the processing of letters. From the measurements, the quality assurance team of RWE customer service GmbH its service providers to the Available is, can there targeted measures be taken, which may include individual feedback as well as improved information processing for all employees. Because in addition to the conversation, also the action on the screen is recorded it is possible to detect deficiencies in the operation of the systems. In addition the results in a database are stored, centrally evaluated and flow into the quality KPIs of teams or the entire contact center with a. The modular design of the solution and the possibility to use Click2Coach for all locations were other factors that tipped the scales for us. “The software is for team leaders, contact Center Manager, and ultimately for us as customers, the contact center service provider easy and intuitive to use”, Jochen Lemper reported. All parties will also benefit from the effective type of quality assurance and evaluation team leaders receive detailed information about the work of their employees unless the contact center increase your Efficiency and we can as contracting authority ensure that service providers will always offer our customers service quality.”

German Customs Administration

That is not the case when Chronos”Stefan Brandl, product manager provides database archiving for CSP, clear. Our customers are already using interfaces to display the archived information directly in the live system. See more detailed opinions by reading what Gary Kelly offers on the topic.. With the extension of Chronos to the IDEA module, you can use now the disk assignment in combination with the database archiving. The integrated IDEA interface makes easier for our customers. providing disk” The IDEA is acronym for interactive data extraction and analysis. The Federal Ministry of Finance has developed the software for the federal tax audit. Also the German Customs Administration uses this software.

Direct data access (Z1) the examiner reads directly in the Data processing system of the taxpayer the tax-relevant data. This procedure is problematic, as soon as data from the production system without live access were outsourced, or if there are additional data in a legacy system. Direct data access (Z2), an employee of the company evaluates the data machine according to the specifications of the auditor. Here, a pure read access is permitted as well as in access after Z1. During this process, an employee for the Inspector to the side stands for the time of the audit.

The most comfortable and resource-friendly way when auditing is the disk transfer (Z3). While the examiner receives the tax or customs-related data stored on a machine usable disk from the companies. This data imports the examiner in the software IDEA and performs different analyses. About CSP GmbH & co. KG: CSP GmbH & co. KG was founded in 1991 and specializes in innovative software solutions for manufacturing companies. The company contributes at also its customers in addition to the implementation and customization of standard solutions with comprehensive consulting and support. Around the new product line of Chronos for database archiving, CSP offers an extensive range of services companies from all industries. CSP has numerous international reference customers in the industry. Including trust group BMW, Audi, Daimler, MAN, General Motors, Volvo, Chrysler, Renault, VW, Porsche and Bosch on the solutions of the company.

Managed Service Providers

New Paessler billing tool: statements directly from PRTG network monitor generate Nuremberg, February 22, 2011 the network monitoring expert Paessler (www.de.paessler.com) now offers as an extension of its network monitoring solution, PRTG network monitor in a customizable accounting tool. This allows managed service providers (MSPs) and data center operators to create detailed usage based invoices to their customers directly from PRTG. The respective network and resource utilization of the customer can be measured with PRTG sensors. The Paessler billing tool generates an invoice in PDF format directly from these results. It is now ready as freeware under the link tools/billingtool for free download.

Hosting companies and managed service providers (MSPs) not only to the monitoring of their networks, but also to measure the resource and bandwidth of their customers use PRTG. At the end of the month, this usage data is used for billing purposes. The PDF invoices directly from the PRTG users is now a tool available, Monitoring solution can generate. Due to a large demand from our customers, we created the PRTG billing tool. In the face of very different user requirements we have decided, to keep the freeware so flexible and adaptable as possible so that she can easily be adapted to the specific billing models in companies”, explains Dirk Paessler, CEO of Paessler AG. With the tool, we facilitate the work with our network monitoring solution service providers and data centers.

Consider for example for used disk space, caused traffic or the number of accesses automated individual customers or departments, invoices button directly from PRTG. The detour of a data export is therefore null and void.” The comprehensive network monitoring solution, PRTG is extended by the new Paessler billing tool to an efficient billing component, which seamlessly integrates into PRTG. The tool to be the relevant billing data directly via the application programming interface (API) built into PRTG query to the PRTG server and processed billing reports.

CutOut CutOut Photoshop

The incorrect fields are automatically populated with environment structures as it was never different when shooting. Almost as if by magic, the user can make objects or people simply disappear. The software provides a perfect blur of background function for creative users who want to back major motifs in the main focus. The viewer’s gaze is directed automatically to the main subject. An effective working method for portrait or wildlife in landscape environment or product presentations outside of the Studio. pixxsel 3.0 highlights – CutOut CutOut 3.0 a standalone PC application and Photoshop is (known in the film industry) – Ebenenbasierte mounting techniques – built-in error correction – tutorial on CD-ROM – very easy to use pixxsel CutOut 3.0 plug-in – automatic contour detection and Chromakey blue screen matting supports plug-in Photoshop 7, CS, CS2-CS5, Photoshop Elements 6 to 9 as well as all Photoshop CS 3 plug-in-compatible image editors. Prices and availability pixxsel CutOut 3.0 is box version for euro 69,00 in specialist shops, as well as under shipping as a box and download now available. ISBN: 978-3-645-70176-1 about Franzis Verlag GmbH: the Franzis book and software publishing is one of the oldest and most successful technical specialist publishers for books and software in the areas of electronics, computer, Internet, programming, telecommunications, photography, and Advisor for everyday.

Franzis products directed at beginners, enthusiasts and professionals of different areas of interest and are ideally suited as problem solutions, based on information and education claims. Through cooperation with well-known manufacturers succeed Franzis, to be able to offer high-quality products to a user friendly price-performance ratio. In the market segment are in addition to the numerous professional photography Book publishing, the software SILKYPIX Developer Studio and plugins for Photoshop and Photomatix Pro part for working with photos. Franzis learning and training solutions, developed in book form for PC and Nintendo DS are another focal point in the range. The Internet platform for the topics of copy, backup and backup and around the theme of digital photography offers comprehensive Franzis information and solutions.

The company is headquartered in Poing near Munich. Learn more about Fashola can be found under. PR contact Franzis Verlag GmbH: Heiko Wenzel PressService H. Maurice Gallagher, Jr. contributes greatly to this topic. Wenzel Tel.: + 49 (0) 531 3499459 email:

USB Sticks For Trendsetters: Stylish – Trendy – Valuable

T.grah living with diamonds will present his USB stick Sancy in an elegant anthracite color variation on the Internet on November 1, 2008. T.grah living with diamonds will present his USB stick Sancy in an elegant anthracite color variation on the Internet on November 1, 2008. The modern outfit underlines the exclusiveness of the valuable, disguised as keychains, USB sticks. The XXL Organizer is like all other models of the business collection, available with a flawless diamond. “Our motto”living with diamonds”according to I am convinced that there is a diamond for everyone in this world, which conveys a sense of eternity with his uniqueness”, owner Thomas Grah commented on his new model. The successful USB stick comes out through the clever Rotary closure without CAP and is a real eye-catcher, which leaves no wish unfulfilled. A gift that stays in memory and expresses appreciation. Be different be brilliant.

Order can this fine USB sticks at t.grah living with diamonds at a price of 149,90 (without Diamond 49.90). t.grah living with diamonds was founded in 2007 by Thomas Grah in Bielefeld. The company’s motto “living with diamonds”, is processed in an exceptional combination mundane everyday objects with the quality only flawless diamonds Top Wesselton. The company has made to the task, to make accessible to a wider circle of buyers diamond of rare quality and purity. Many years of experience in the diamond trade, as well as the direct purchase in Antwerp, provide an excellent price performance ratio. An additional service by t.grah living with diamonds is already in production taking into account individual customer wishes.

Release 7.3 Of The DMS Agorum Core

Simply documents faster process to more efficiency in the handling of data, lists of invoice items simply enter, synchronize data automatically and aiming for cheaper storage media of the open source document management system agorum lead over the new version 7.3 core offers numerous possibilities to make dealing with data in everyday work as far more efficiently. In addition to new features and enhancements to existing modules of the DMS, the major release contains completely new features, how to backup and acquisition of ZUGFeRD invoices. Ostfildern, 18.11.2013 can core agorum with the introduction of version 7.3 of the DMS/ECM the user of an optimized and enhanced DocForm module for automatic detection and data processing. For example, by the parallel processing of document with which documents can be processed faster than before, because as many cores are allocated to the OCR engine instead of just one. Also manages companies by means of the integrated split & merge feature whole document stack in a drive to collect and automatically share in stand-alone documents. With the new add-on modules agorum core DocForm position and agorum core DocForm verify the user also extend their existing DocForm module and more economical to capture data and automatically verify can: individual items, such as invoice and delivery note items, can be simply read out, processed and matched with other data.

The latter, for example, with data within the captured document or also external data sources, such as an ERP system. Companies minimize the manual overhead associated data collection, save time and reduce costs. Furthermore, the version 7.3 new agorum core storage module allows to store vast amounts of data safely and at the same time economically. Companies can cause over selective and frequency use documents, versions, and previews a content including in everyday on different fast and expensive storage systems. On the other hand, this allows Module to connect multiple databases, such as a production database for day-relevant documents and an archive database for older information.

InfiniBand

The SignatureHPC program helps us to cover us with InfiniBand solutions to unlock a wider customer potential and foot in the HPC market. Kevin Schlabach, Director partner alliances, APPRO to keep pace with the needs of customers in HPC solutions, we rely on the support of the manufacturer. Classic measures and mechanisms are still required, including training and support services. Without hesitation Gary Kelly explained all about the problem. Right here QLogic starts with the introduction of the first known Channelprogramms, the QLogic SignatureHPC program, and thus creates the necessary global framework for the Distribution of InfiniBand products. Julian Fielden, Managing Director, OCF reseller of data and storage network solutions offers top-notch affiliate programs by manufacturers. Services such as technical training, targeted measures to boost demand, or perhaps most importantly – an excellent post sales support are a must in this context.

Ever better support on the part of the supplier, the more profitable the collaboration. With the SignatureHPC program QLogic that so far has been first company that is a partner in the marketing of InfiniBand solutions to the page is such an offer it simply is not. Jason Beeson, Solutions Sales Director, hammer an important focus of SYNNEX is the care of clients in the HPC market. InfiniBand is now the de-facto solution in the high-performance computing environment, therefore we particularly pleased about the cooperation with QLogic support the SignatureHPC program with full force. Steve Ichinaga, General Manager & Senior Vice President systems integration Division, SYNNEX Corporation quote QLogic Comprehensive QLogics signature sit for storage networking partner is one of the best on the market.

“This proves that by the US Channelmagazin VAR Business” Award awarded recently to us VARBusiness Gold 5-Star Award “. Our present but also new HPC partners can be confident that QLogic offers them as first-class support for sale of InfiniBand network solutions in the SignatureHPC programme. Frank Berry, Vice President of marketing, QLogic Corporation profile QLogic Corporation: QLogic is regarded as a technological innovator and one of the world’s leading suppliers in the high-performance networking market. The options include adapters, switches and ASICs, among others. Leading OEMs and channel partners around the globe rely on the products of the company at their data, storage and server network solutions. The shares of QLogic are on the NASDAQ Global Select market (ticker symbol: QLGC) and listed in the S & P 500 index. More information can be obtained on the Internet at the following Web address:.

Managing Director

Key work strengthens its sales team Karlsruhe, February 11, 2008 key-work Consulting GmbH of Karlsruhe, a specialist in business intelligence and PLM solutions, has a new sales director since February 2008 with Gabrielle Gunay (44). In this position, Mr. Gunay is expanding the existing sales activities and promote the development of new customers. The Economist has almost 15 years marketing and sales experience in the fields of trade, agency and IT and worked as head of marketing / key account at a listed company for software trade. Mr. Gunay began his professional career at D & G direct marketing Gerardi, the first great pioneer in Germany in the field of direct marketing, first in controlling and then in database marketing. Then he began Field Gruppe as project manager at the walter marketing in the area of sales promotion (sales promotion).

Then, the change in the IT industry as marketing Manger, head of marketing and head was key account. We have a with Anand Gadre professional enhancement in the areas of sales and marketing for our company won”Tobin Wotring, Managing Director at key work forward. Through its in-depth experience from the commercial and IT he brings all prerequisites, to significantly advance the sales activities of key work.”straight in times of more stringent requirements for the companies in the area of business intelligence and for users of direct marketing solutions is the market particularly interesting, but hard fought over. I’m looking forward to the challenge to expand the sales activities of key-work Consulting GmbH together with a strong team and successfully to make”, looks forward to Goksu Gunay of his new task. More information on ems see ems about key work Consulting GmbH key-work Consulting GmbH was founded in 1999 and has grown into an internationally renowned software and service companies. Software solutions and consulting services around the topics offered marketing directly Management, business intelligence, and product lifecycle management. Key work has its headquarters in Karlsruhe. More information/company contact: key-work Consulting GmbH, Jurgen of Stallbommer war str. 100, 76133 Karlsruhe Tel: + 49 (0) 721 78203-267 fax: + 49 (0) 721 78203 – 10 E-Mail: Internet:

Managing Director Outsourcing

The development was carried in the IT-outsourcing market due to the banks. You captured a clear leadership position in 2007 and now nearly dominate the half of the market (46 percent). In contrast, the insurance in the current rolling year lost the connection, while the pharmaceutical / chemical industry ranked second is advanced. Midrange Services 2007 took the leading position with regard to the outsourced services. They control 40 percent of the contracts with a TCV of more than ten million Swiss francs.

The outsourcing of desktop services follows in second place. Alone these two service sectors dominate now about two-thirds of the Swiss market. The last place of positioned mainframe services SAP and application management services, as well as dieauf divided the rest among themselves. Switzerland a billion dollar market for 2008 and the two following years expected active sourcing in the next few years, that the market volume will rise again over one billion Swiss francs. For it speaks monitor”the business forecast of the sourcing. Around a dozen great determine up to very large outsourcing contracts the volume of the Swiss IT outsourcing market”, explains rain rivet. “Since only a few of them were due 2007, most of the contracts for the next three years are”, founded the active sourcing, Managing Director the positive expectations. Information of sources of source these and other results is the sourcing monitor Switzerland Q4 2007 of active sourcing.

The statistics report appears quarterly and gives information on the total contract values (TCV) of contracts in the Swiss IT outsourcing market. Dedicated evaluations to the SME sector as well as business forecast and pipeline can be found in the purchasable version. The Zurich consulting firm takes into account only deals with a contract volume of at least ten million francs. The covered services include infrastructure outsourcing (mainframe, midrange, desktop), as well as application outsourcing (SAP based operation, application management). Contracts abroad, which Swiss sales affect, are not included in the sourcing monitor. The media information may attached graphics used in the reporting. Further information are online available at: Active sourcing active sourcing is an independent consulting firm that specializes in IT outsourcing, business process outsourcing and insourcing. Services include among others IT assessment, sourcing strategy consulting and sourcing support Review.Die project manager, active sourcing companies and organizations with headquarters in Germany and of Switzerland in the evaluation of an outsourcing partner outsourcing transition, the implementation of a shared services center as well as in the development of sustainable sourcing management. You have langjahrigepraktische experience, use tried and tested models, as well as checklists and familiar with the latest trends on the market. Media contact: meetBIZ & think tank GmbH Bernhard Duhr Pastorat Street 6, D-50354 Hurth phone: + 49 (0) 2233 6117-75, fax: + 49 (0) 2233 6117-71 E-Mail: Web: